Support
Last updated: September 30, 2026
Getting Help
If something breaks, email [email protected] with the app version, your device model, what you tapped, and what you expected to happen. Please do not include passwords, Apple Health records, or other sensitive information.
Data and Export
Forge stores data locally by default. Existing signed-in Forge accounts continue to sync manually entered app data; imported Apple Health and Health Connect records are not synced. You can export food logs and workout history from the Profile tab. If you clear browser data or remove the installed app, local data that was not synced may be lost.
Reset or Delete Data
Profile - Settings - Reset all data removes your profile, food logs, workouts, manual weight entries, settings, and app analytics identifier from this device and any existing cloud backup. If you are already signed in to a backup account, Profile - Settings - Delete cloud account permanently removes the account and its cloud data. If you cannot access the account, email [email protected] from the account email for help verifying a deletion request.
AI Features
If AI meal logging or the AI workout builder returns an error, try refreshing the page and attempting again. If the issue persists, email us at [email protected].
Voice Meal Logging
Tap Speak meal, describe the full meal, review the transcript, then tap Review estimate. If voice input does not start, allow microphone and speech-recognition access for Forge in your browser or device settings. You can always type the meal instead.
Barcode Scanning
Barcode scanning uses your camera only to read the barcode. Images are not saved. If the scanner does not open, check camera permission for the browser or app, make sure the barcode is well lit, or enter the barcode manually.
Apple Health and Health Connect
Health sync is available only in the installed mobile app. You can connect it from Profile - Settings. Imported Health records are used in memory and re-read from the system health store instead of being persisted by Forge. If you change your mind, revoke access in Apple Health, Health Connect, or your device privacy settings.
Privacy and Terms
Read the Privacy Policy and Terms of Service. Forge by FitDaily is a fitness and nutrition tracking tool, not medical advice.
Contact
Email us at [email protected] - we typically respond within 24 hours.